Accessibility

Accessibility Conformance Report for

https://grafiteoffroad.com

Last updated: 3 August 2026

This document has been prepared in a simplified format and using clear and understandable language, in accordance with the accessibility principles and requirements laid down in Directive (EU) 2019/882 and Italian Legislative Decree No. 82 of 27 May 2022, with particular reference to the obligation to provide information that is perceivable, operable, understandable and robust for all users, including persons with disabilities.

Pursuant to Article 12 of Legislative Decree No. 82/2022 and Annex I, Sections III and IV thereof, information concerning the accessibility of services must be provided in a clear, understandable and accessible manner, including through the use of plain language and a non-complex structure.

The concise and simplified form adopted for this document therefore constitutes the direct implementation of a statutory requirement and shall not be construed as limiting the information available, which remains fully governed by the applicable technical and legal documentation.

This document has been provided by AccessiWay for the purpose of complying with the obligations arising under the European Accessibility Act until such time as the competent national authority provides an official template.

Each complex section is preceded by an explanation in simpler language.

Introduction

We want everyone, including persons with disabilities, to be able to use our service easily. This document explains the measures we take to make our service accessible and to comply with applicable laws and standards, including the European Accessibility Act and the WCAG.

Grafite S.r.l. is committed to accessibility and inclusion. We want all our customers, including persons with disabilities, to be able to use our service successfully.

This document describes the accessibility features of https://grafiteoffroad.com, the manner in which we meet the requirements of the European Accessibility Act, EN 301 549, WCAG 2.2, the Americans with Disabilities Act (ADA) and Section 508, as well as the measures we take to maintain and improve accessibility. This statement applies exclusively to https://grafiteoffroad.com.

We regularly review and update this information as improvements are made to https://grafiteoffroad.com.

Overview

Description of the Service

Grafite Offroad is an e-commerce service intended for motocross, enduro and mountain biking enthusiasts and participants. Through the website, users may browse and purchase online technical and casual apparel, protective equipment, accessories, spare parts and components for motorcycles and bicycles, as well as other products intended for off-road disciplines.

The service enables users to search for and browse available products, view their features, available variants and prices, add products to their shopping cart and complete purchases online by selecting from the available payment and delivery methods. The website also provides information and customer support services relating to orders, shipping and purchase management.

How to Use https://grafiteoffroad.com (Accessibility & Operability)

We endeavour to make https://grafiteoffroad.com easy to use for everyone. The following provides an overview of how users may navigate and use our service when using assistive technologies or specific accessibility settings.

How to Use https://grafiteoffroad.com

Users may use the main navigation menu to access the various sections of the website and browse the product categories dedicated to motocross, enduro and mountain biking. Users may search for products, view their features, select available variants and add them to their shopping cart.

The website also enables users to complete online purchases through the checkout process by selecting from the available payment and delivery methods, and to access information concerning orders, shipping and customer support services.

Accessibility of https://grafiteoffroad.com

The website supports standard methods of interaction with operating systems and assistive technologies.

Should you require further information or explanations concerning the use of any part of https://grafiteoffroad.com, please contact our support team for personalised assistance. We aim to provide any additional description or explanation reasonably required to enable the proper use of the service.

Accessibility Conformance (How We Meet the Requirements)

We have assessed https://grafiteoffroad.com against the requirements of the European Accessibility Act, including its applicable national implementation where relevant, the ADA, WCAG 2.2 and Section 508.

The accessibility measures implemented are described below.

Perceivable

Content is presented in a clear and logical order that can be interpreted by assistive technologies.
Instructions do not rely solely on characteristics such as shape, colour, size, location or sound.
Content adapts appropriately to screen orientation while maintaining consistent presentation and functionality.
Where applicable, the purpose of input fields is clearly communicated to assistive technologies.
Information is presented as text rather than as images of text, except where the use of images of text is necessary.
Important components provide sufficient colour contrast against adjacent elements in all relevant states.
Adjusting text spacing does not result in any loss of information.
Where applicable, content displayed on pointer hover or keyboard focus does not disappear unexpectedly and can be easily dismissed.

Operable

Users can navigate freely using a keyboard and are not trapped within any component.
Where present, single-character keyboard shortcuts do not cause unintended actions.
No time limits are imposed, or users are able to control or extend them where necessary.
The website does not contain flashing or blinking content liable to trigger seizures.
Skip links allow users to reach the main content easily.
Each page or screen has a title that identifies its purpose.
Where the navigation sequence is meaningful, keyboard focus follows a clear and appropriate order.
Content can be accessed in more than one way.
Headings and labels clearly describe the relevant content and functionality.
Elements receiving keyboard focus remain visible on screen.
All functionality can be operated without requiring complex gestures.
Functionality is not activated immediately upon touch where this would prevent cancellation, and does not require prolonged pressure.
All functionality can be operated without requiring movement of the device or of the user.
All functionality can be operated without requiring dragging movements.
Interactive elements provide a sufficiently large target area to facilitate their use.

Understandable

Each page has a defined language that is used consistently.
Where applicable, changes in the language of text can be identified by assistive technologies.
Moving keyboard focus to an element does not cause unexpected changes of context.
Activating an element does not cause unexpected changes of context.
Navigation options are consistently positioned throughout the service.
Repeated user-interface components are presented consistently and are readily identifiable.
Help and support options are provided consistently throughout the service.
Where an input error is detected, the relevant field is identified and the error is described in text.
Where an input error occurs, instructions for correcting the error are provided whenever reasonably possible.
Content is written in clear and plain language.

Robust

Standard technologies are used in a manner that enables interpretation by assistive technologies.

We have tested https://grafiteoffroad.com with commonly used assistive technologies across a broad range of operating-system and browser configurations, including:

Screen readers, including NVDA and JAWS on Windows and VoiceOver on macOS and iOS, to confirm that interactive elements are properly announced and can be operated.
Screen magnification and high-contrast modes.

We aim to maintain compatibility with current versions of widely used assistive technologies. Our code follows the best practices set out in WCAG 2.2 and EN 301 549 with a view to ensuring robust implementation and continued accessibility as technologies evolve.

Standards: On the basis of the foregoing, we apply the current WCAG 2.2 Level AA criteria and EN 301 549 accessibility requirements. Compliance with these standards supports conformity with the applicable requirements of the European Accessibility Act and other regulatory frameworks relying on the same or comparable technical accessibility standards.

Ongoing Monitoring and Maintenance

Accessibility is not a one-off commitment, but an ongoing process. We take the following measures to ensure that https://grafiteoffroad.com remains accessible over time:

Our Accessibility Coordinator, who oversees the accessibility of https://grafiteoffroad.com, may be contacted at info@grafiteoffroad.com.
With the support of AccessiWay, on 3 August 2026 we conducted an external, expert-led manual accessibility audit to assess our accessibility compliance. We maintain an ongoing programme of testing and improvement, supported on a recurring basis to ensure that comprehensive audits are conducted at least annually, including manual testing performed by professionals using assistive technologies.
We use automated testing tools integrated into our development process to identify common accessibility issues at an early stage, including missing alternative text and missing form labels. Code updates are subject to these accessibility checks.

Feedback and Contact Information

We welcome your feedback on how we can improve https://grafiteoffroad.com. If you encounter any accessibility issues or have suggestions, please contact us by email, telephone or post. Please provide details of the issue so that we can assist you effectively.

We greatly value feedback from our users, particularly when it helps us identify functionality that is not working as intended. If you experience difficulty accessing any part of https://grafiteoffroad.com, encounter an accessibility issue or have suggestions for improvement, please let us know.

Email: info@grafiteoffroad.com

Telephone: +39 331 651 4866

Registered/Company Address: Grafite S.r.l., Via Arena 27, 36045 Lonigo (VI), Italy

When contacting us, please provide as much information as reasonably possible regarding the issue, including the page or functionality concerned, what occurred and, where applicable, the assistive technology you were using.

We will endeavour to acknowledge receipt of your feedback within 15 business days and will use reasonable efforts to resolve the issue promptly or keep you informed of the progress made towards its resolution.

Complaints and Enforcement: If you believe that the accessibility issues you have reported have not been adequately addressed, you are entitled to submit a complaint through the applicable procedures. We nevertheless hope to resolve any accessibility issue directly with you before such action becomes necessary.

Document History: This document was last reviewed and updated on 3 August 2026. We intend to review it at least annually and whenever material changes are made to the service.